Terms of service

Welcome to Rizarah. These Terms of Service govern your access to and use of our website and services. By visiting our website or purchasing from us, you agree to these Terms along with our Privacy Policy and other store policies.

Please read them carefully before using our website.

1. Eligibility & Account Responsibility

By using this website, you confirm that you are at least 18 years old or using the website with consent from a parent or legal guardian.

If you create an account, you are responsible for maintaining confidentiality of your login details and for all activities conducted through your account.

2. Product Information

We try to present products as accurately as possible. However:

  • Product colors may vary slightly depending on screen settings.

  • Minor design or finish variations may occur due to handcrafted detailing.

  • Product availability may change without notice.

We reserve the right to limit quantities or discontinue products at any time.

3. Orders & Acceptance

Placing an order on our website constitutes an offer to purchase.

We reserve the right to:

  • Accept or cancel orders at our discretion

  • Cancel orders due to pricing errors, stock issues, or suspicious activity

Orders are confirmed only after successful payment or verification in the case of Cash on Delivery orders.

Returns and exchanges are governed by our Return & Refund Policy.

4. Pricing & Payments

  • All prices are listed in INR.

  • Prices may change without prior notice.

  • Taxes and applicable charges are shown at checkout.

Customers confirm that payment details provided are valid and authorized.

Available payment methods include:

  • UPI

  • Debit/Credit Cards

  • Net Banking

  • Cash on Delivery (where available)

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to courier operations or circumstances beyond our control.

Risk and ownership of products transfer to the customer upon dispatch.

Detailed terms are available in our Shipping Policy.

6. Intellectual Property

All website content including images, text, logos, designs, and graphics are owned or licensed by Rizarah.

No content may be copied, reproduced, or reused without written permission.

7. Third-Party Services & Tools

We may provide access to third-party services or tools, including payment gateways and courier tracking systems.

Use of such services is subject to third-party terms, and we are not responsible for their operations.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, policies, or practices.

Customers access such websites at their own discretion.

9. Shopify Platform

Our store is powered by Shopify. However, all purchases are transactions between customers and Rizarah.

Shopify is not responsible for product delivery, refunds, or disputes related to purchases from our store.

10. Privacy

Use of our website is also governed by our Privacy Policy, which explains how personal information is collected and used.

11. Customer Feedback & Reviews

By submitting reviews, feedback, or suggestions, customers grant us permission to use such content for marketing or website display purposes.

Customers must ensure submitted content does not violate any rights or laws.

12. Errors & Inaccuracies

Occasionally, website information may contain typographical errors or inaccuracies. We reserve the right to correct information or cancel orders affected by errors.

13. Prohibited Uses

Customers must not use our website for unlawful or harmful purposes including:

  • Fraud or illegal activities

  • Uploading malicious software

  • Harassing or abusing others

  • Attempting unauthorized access to systems

Violation may lead to termination of access.

14. Service Termination

We reserve the right to suspend or terminate website access if customers violate these Terms.

Certain provisions such as intellectual property and liability limitations remain valid after termination.

15. Disclaimer of Warranties

Our website and products are provided on an “as available” basis without guarantees of uninterrupted or error-free service.

16. Limitation of Liability

Rizarah shall not be liable for indirect or consequential damages arising from use of our services or products, to the extent permitted by law.

17. Indemnification

Customers agree to indemnify and hold Rizarah harmless from claims arising due to misuse of the website or violation of these Terms.

18. Severability

If any part of these Terms is found unenforceable, remaining provisions remain valid.

19. Entire Agreement

These Terms, along with store policies, represent the complete agreement between customers and Rizarah.

20. Assignment

Customers may not transfer rights under these Terms without our consent. We may assign our rights without notice if necessary.

21. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall fall under jurisdiction of courts located in Uttar Pradesh, India.

22. Policy Updates

We may update these Terms at any time. Continued use of the website indicates acceptance of updated Terms.

23. Contact Information

For questions regarding these Terms:

Rizarah
Website: https://rizarah.com
Email: rizarahecommerce@gmail.com
Phone: +91 8920500977
Address: Eldeco Residency Greens – Sector Pi-1, Greater Noida, Uttar Pradesh 201310, India