Privacy policy

Last updated: February 16, 2026

This Privacy Policy explains how Rizarah (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://rizarah.com (the “Site”).

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you browse or place an order on our website, we may collect the following information:

Personal Information

  • Full name

  • Shipping and billing address

  • Phone number

  • Email address

Order Details

  • Products purchased

  • Order value and transaction details

  • Delivery and order history

Payment Information

Payments are processed securely through third-party payment gateways. We do not store your card or banking details on our servers.

Device & Usage Data

We may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and browsing behavior

  • Cookies and usage analytics

Marketing Preferences

If you subscribe to our communications, we may store your preferences related to emails or promotions.

2. How We Use Your Information

Your information is used to:

  • Process and deliver orders

  • Provide order updates and customer support

  • Manage returns and exchanges

  • Improve website performance and shopping experience

  • Prevent fraudulent transactions

  • Send promotional messages (only if consent is given)

  • Comply with legal and tax requirements

3. Sharing of Information

We only share your information when required to operate our services, including:

  • Shopify, our e-commerce platform provider

  • Courier and logistics partners for shipping orders

  • Payment gateway providers to process transactions

  • Service providers assisting with analytics or communications

  • Government or legal authorities when required under Indian law

We do not sell or rent customer data to third parties.

4. Data Storage & Retention

Customer information is stored securely through Shopify’s infrastructure. Data is retained only as long as necessary for order processing, customer support, legal compliance, and fraud prevention.

5. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Enable checkout functionality

  • Improve browsing experience

  • Understand site performance

  • Show relevant advertisements

Customers can manage cookie preferences through their browser settings.

6. Customer Rights

Customers may request to:

  • Access personal information stored with us

  • Correct inaccurate details

  • Withdraw consent for marketing communication

  • Request deletion of personal data (subject to legal obligations)

Requests can be made through the contact details listed below.

7. Data Security

We apply industry-standard security measures including encrypted payment processing and secure server infrastructure. However, no online transmission can be guaranteed completely secure.

8. Children’s Privacy

Our website and services are intended for individuals aged 18 years or older. We do not knowingly collect data from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

10. Contact Details

For privacy-related questions or requests, contact:

Rizarah
Website: https://rizarah.com
Email: rizarahecommerce@gmail.com
Phone: +91 8920500977
Address: Eldeco Residency Greens – Sector Pi-1, Eldeco Green Meadows, Pi I & II, Greater Noida, Uttar Pradesh 201310, India